FAQ Frequently Asked Questions
ADMISSION FEE: What is the admission fee at oneeighty? Entrance fee is IDR 650,000 for VIP Admission which includes IDR 550,000 Food and Beverage credit. Entrance fee for General Admission is IDR 450,000 which includes IDR 350,000 Food and Beverage credit.
CANCELLATION FEE: Is there any cancellation fee? Unless you have paid a deposit there is no cancellation fee. Payment of deposit is non-refundable within 24 hrs of reservation.
CHANGING ROOMS: Are there changing rooms? Unfortunately there are no changing rooms at this time. There are showers and restrooms available.
CHILDREN: Can we bring the children? Children are permitted in General Admission. Babies and toddlers must wear swim diapers. For VIP admission, children must be above the age of 12 and closely supervised by adults.
CLIFF BAR: Is it possible to dine at cliff bar for outside guest? Cliff Bar is only for guests staying at The edge or guests enjoying high tea. To book high tea, please contact us via e-mail.
CORKAGE: What is the corkage for beer, wine, spirits, or birthday cake from outside? We do not allow any beer, wine, or spirits from the outside. For birthday cakes, there is a corkage of IDR 250,000.
DRESS CODE: What is the dress code? Beachside smart casual. Alcohol-branded attire is not permitted & appropriate swimwear is required for pool use. Swimwear: Swimsuits, Bikinis, and Burqinis are permitted. Clothing and nudity is not permitted.
DRONE: Can we use drone? For the comfort of all our guests drones are not permitted.
ENTERTAINMENT: Is there any entertainment every day? We do not have live entertainment daily. We are a lounge style dayclub with chill background vibes.
FOOD: What kind of food is served at oneeighty? The menu has been prepared by renowned Balinese Executive Chef Nyoman Suasa, previously Sous Chef at The Beverley Wilshire on Rodeo Drive, Los Angeles. International cuisine with some local dishes, perfect for a dayclub experience.
Do you have floating breakfast in oneeighty? Floating breakfast is only available for guests staying in our villa or as an Early Bird Spa package. For the spa package please contact us via e-mail.
GAMES: Can we play ruby and water volleyball? Ball games are not permitted at oneeighty
GIFT CERTIFICATES: Do you provide gift certificates? Yes we do, please do contact us via e-mail with the value of the certificate and we are happy to provide this for you.
GROUPS: What maximum group booking in oneeighty? Maximum capacity for the sky lounge is 18 guests. Maximum capacity for groups is 12 guests in VIP or General admission. A buyout option is available for one-eighty and the seas restaurant, please contact us via e-mail.
LAGOON: Can we swim in Lagoon pool? The lagoon pool is perfect for a soak or photo. A maximum amount of 4 people are allowed in the lagoon pool at one time.
LOCKERS: Do you have lockers? Unfortunately we do not have lockers at this time.
PARTY: Can we have party and bring decoration? We regret we do not allow parties and decoration. A buyout option is available for oneeighty and the seas restaurant, please contact us via e-mail.
PHOTOSHOOT: Can we have Photo shooting or pre-wedding photo shoot at oneeighty? We do not allow official photo shooting or pre-wedding photos. Only guests staying at The edge Bali are permitted to have photo shooting and pre-wedding photos. For villa reservations, please contact us via e-mail.
PAYMENT: Are credit cards accepted? What type? We accept Mastercard, Visa, American Express credit cards, and local debit cards. Phone payment we accept We Chat and Alipay.
Do you require prepayment upon booking Oneeighty? For groups above 7 we require prepayment
How do I make payment for non-group booking? Payment can settle upon arrival
POOL: Either General Admission and VIP booking would guarantee access to the glass pool? Both VIP admission and General Admission includes sky pool access
Can we enter and access the pool even before the booked time slot? Only based on availability
How many pools do you have? We have two pools. Only the sky pool is available to oneeighty guests.
SECTIONS AND SEATING: What is mainly the difference between the general and VIP? Is it just the choice of seat? Would VIP guarantee me a seat? The difference relates to the location of the seat and access to the VIP Admission deck.
VIP Admission Inclusions
Preferential seating on the VIP Deck for up to 6 hours (VIP deck is located closest to the cliff)
Dedicated VIP service
Complimentary cold towel, facial mist & granita
Free-flow iced water
Use of oneeighty° Skypool & pool towel
General Admission Inclusions
Seating in Sand Lounge, Terrace or Bar or Sky Lounge for up to 4hrs
Use of oneeighty° Skypool & pool towel
SUNBEDS: Do we get a sunbed? VIP admission includes a sunbed. General Admission is mostly sunbeds with a few round sun loungers.
TAX AND SERVICE: Is there any charge of tax and service like other hotels? Tax and Service is 21% charged onto the price of the food and beverage.
TIME LIMIT: Any duration per booking? VIP Admission is up to 6 hours, General Admission is up to 4 hours.
TIME EXTENSION OF VISIT: Is it possible to extend our visit? Extensions are permitted on request depending on the availability of sunbeds and space. This can only be coordinated during your visit.
VIP: Why is VIP not showing available when I try to book? If VIP admission is not showing during the dates you have requested it means VIP admission is full.
WALK IN: Can we just walk in? We do not recommend walking-in to avoid disappointment. We try to accommodate all walk-ins to the best of our availability.
WHEELCHAIR FRIENDLY: Are you wheelchair friendly? Unfortunately access to oneeighty is a stairway of 37 steps.